Citizen Satisfaction with Public Services in Georgia. 2017
The nation-wide research examines Georgian citizens’ views on the local public services delivered by the municipalities and central government.
The research focuses on a range of issues, including the quality of roads, public kindergartens, cleaning service and citizen engagement in decision-making. It provides comparative analysis with the similar studies conducted in 2013 and 2015, and includes recommendations for local authorities based on public perceptions and expectations.
The 2017 research was commissioned by UNDP, Swiss Cooperation Office (SCO) for the South Caucasus and Austrian Development Cooperation (ADC), and carried out by the Georgian research company ACT.